Title
Understanding Statistical Process Control,Used
Delivery time: 8-12 business days (International)
This internationally acclaimed textbook is widely used for teaching basic SPC, Data Analysis, and Continual Improvement Techniques to those who work in manufacturing and process industries.While retaining the superb examples and case histories of the original, the third edition of this classic text includes new material on several important topics:An expanded definition of World Class Quality, including Excess Cost of ProductionA new Pattern Detection GuidelineNew material on how the Western Electric Zone Tests look for different sized signalsA completely new chapter on Capability, Predictability, and World Class Quality including new examples: Better ways to interpret and use the capability and performance indexes; An updated discussion of estimating the fraction nonconforming; The Myth of LongTerm Capability...explained and illustrated; New material on Converting Capabilities into Effective Costs of Production and Use; New exercises illustrate the power of conversion.New section on the Nature of Assignable Causes and Common CausesRevised material on Charts for CountBased Data for greater clarityNew section on the Transformation of DataUpdated BibliographyNew, more comprehensive tables in the appendices.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
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environmentally friendly printing processes to the development of
efficient waste management in our value chain.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.