Understanding the Construction Client,Used

Understanding the Construction Client,Used

SKU: SONG1405129786 In Stock
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This book breaks new ground by creating a framework to understand clients actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that buildings are not about building but about changing and developing the client. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined.The book offers wellresearched information about clients in a number of sectors developers, supermarkets, NHS, government, airports and housing associations which will help you understand what these clients business or service needs are and how construction fits into this. It demonstrates how to develop an appreciation of the clients perspective with a toolkit for ensuring successful client engagement. This makes Understanding the Construction Client a userfriendly and practical guide, as well as significant text for academia.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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