If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
This book breaks new ground by creating a framework to understand clients actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that buildings are not about building but about changing and developing the client. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined.The book offers wellresearched information about clients in a number of sectors developers, supermarkets, NHS, government, airports and housing associations which will help you understand what these clients business or service needs are and how construction fits into this. It demonstrates how to develop an appreciation of the clients perspective with a toolkit for ensuring successful client engagement. This makes Understanding the Construction Client a userfriendly and practical guide, as well as significant text for academia.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
For MAP (Minimum Advertised Price) violations and Intellectual Property (IP) or Trademark concerns, please contact:
support@ergodebooks.com
⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
