Usability Testing Essentials: Ready, Set...Test!,Used

Usability Testing Essentials: Ready, Set...Test!,Used

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Usability Testing Essentials provides readers with the tools and techniques needed to begin usability testing or to advance their knowledge in this area.The book begins by presenting the essentials of usability testing, which include focusing on the user and not the product; knowing when to conduct small or large studies; and thinking of usability as hill climbing. It then reviews testing options and places usability testing into the context of a usercentered design (UCD). It goes on to discuss the planning, preparation, and implementation of a usability test. The remaining chapters cover the analysis and reporting of usability test findings, and the unique aspects of international usability testing.This book will be useful to anyone else involved in the development or support of any type of product, such as software or web developers, engineers, interaction designers, information architects, technical communicators, visual or graphic designers, trainers, userassistance specialists, and instructional technologists. Provides a comprehensive, stepbystep guide to usability testing, a crucial part of every products development The fully updated fourcolor edition now features important usability issues such as international testing, persona creation, remote testing, and accessibility Followup to Usability Testing and Research (9780205315192, Longman, 2001), winner of the highestlevel award from the Society for Technical Communication

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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