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Usability Testing For Library Web Sites: A Handson Guide
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How Good Is Your Library'S Website? Unless You'Re The Librarian Who Set Them Up, Online Library Services Can Be Hard To Navigate. In Fact, Many Users Give Up In Frustration Without Ever Finding What They'Re Looking For. Nowadays, Many Of The Search And Retrieval Services That Previously Were Databasedriven Are Now Webbased And Part Of The Library'S Official Website. So As Libraries Increasingly Use The Web To Deliver Both Inhouse And Remote Services Online, It Is Critical That Their Sites Are Engaging, Easy To Navigate, And Created With The End User The Library Customer In Mind. This Soup To Nuts Guide Will Help Beginners And Experts Alike To Determine, In A Systematic Way, How Well Their Websites Are Performing For Their Customers. Applying The Best Practices Of Usability Testing, You Will Learn How To Gauge: How Easy It Is For New Users To Learn How To Navigate And Use The Site; How Easy It Is For Trained Users To Interact With It; How Effective The Site Is In Pointing Users To The Information They'Re Looking For; Whether Or Not Users Are Motivated To Use The Technology The Expert Author Team Walks You Through Not Only The Process Of Performing Usability Testing, But Also Creating Allies Among Decisionmakers To Support Testing, Revisions Inspired By Collected Data, And Cost Management. For All Types Of Libraries, This Stepbystep Manual Is A Surefire Tool For Creating A Winning Website For Savvy Library Customers.
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- Q: What is the page count of this book? A: This book has eighty-four pages. It's designed to provide a concise yet comprehensive guide on usability testing for library websites.
- Q: What type of binding does this book have? A: This book is paperback bound. The paperback format makes it lightweight and easy to handle.
- Q: Who is the author of this book? A: The author is Elaina Norlin. She provides expertise on usability testing specifically for library services.
- Q: How can I use this book for my library? A: You can use this book as a practical guide to improve your library's website usability. It offers systematic methods to assess and enhance user experiences.
- Q: Is this book suitable for beginners in usability testing? A: Yes, this book is suitable for beginners. It provides step-by-step instructions that are easy to follow for those new to usability testing.
- Q: What skills will I gain from reading this book? A: You will learn how to evaluate website navigation, user interaction, and information accessibility. This knowledge is essential for improving user engagement.
- Q: How should I care for this book? A: To keep this book in good condition, store it in a cool, dry place and avoid exposure to direct sunlight. Handle it gently to prevent creasing.
- Q: Is this book safe for all ages? A: Yes, this book is appropriate for all ages. It focuses on usability principles that can benefit anyone involved in library services.
- Q: Can I return this book if I'm not satisfied? A: Yes, you can return the book if you are not satisfied, following the retailer's return policy. Ensure it's in good condition for a full refund.
- Q: What if the book arrives damaged? A: If the book arrives damaged, contact the seller immediately for a possible replacement or refund. Keep all packaging materials for reference.
- Q: How does this book compare to other usability guides? A: This book stands out by focusing specifically on library websites. Unlike other guides, it addresses unique challenges faced by library services.
- Q: Is this book useful for online libraries? A: Yes, this book is particularly useful for online libraries. It addresses the complexities of delivering services effectively on the web.
- Q: What unique insights does this book offer? A: This book offers unique insights into engaging library customers through effective website design. It emphasizes user-centered approaches.
- Q: How can I apply the concepts learned in this book? A: You can apply the concepts by conducting usability tests on your website and making informed improvements based on user feedback.
- Q: Does the book provide examples of usability testing? A: Yes, the book includes examples and case studies of successful usability testing in libraries. These examples help illustrate practical applications.