Title
What Customers Crave: How To Create Relevant And Memorable Experiences At Every Touchpoint
Processing time: 1-3 days
US Orders Ships in: 3-5 days
International Orders Ships in: 8-12 days
Return Policy: 15-days return on defective items
Payment Option
The Best Companies In The World Discover What Their Customers Desire And Then Deliver It In Memorable And Deeply Human Experiences. How Well Do You Know Your Customers?What Customers Crave Examines How The Hyperconnected Economy Is Radically Changing Consumer Expectations And Reveals What Companies Need To Do To Stay On Top. The Solution Rests On Two Simple Questions: What Do Your Customers Love? What Do They Hate? Find The Answers, And You'Re Well On Your Way To Success.Jampacked With Tools And Examples, What Customers Crave Helps You Reinvent How You Engage With Customers (Both Digitally And Nondigitally) And Gain Invaluable Insights Into Who They Are And What They Care About. Upon Reading, You Will Discover How To: Use Listening Posts And Contact Point Innovation To Refine Customer Types Engineer Experiences For Each Micromarket That Are Not Only Exceptional, But Relevant Connect Across The Five Most Important Touchpoints Cocreate With Your Customerswhen You Learn To Provide Your Customers With Exactly What They Want, They Not Only Buy They Come Back Again And Again...And Bring Their Friends. Learn What It Takes To Deliver What Your Customers Crave And Catapult Yourself To A New Level Of Sales And Retention!
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the main topic of 'What Customers Crave'? A: The book explores how to understand and meet customer desires to create memorable experiences at every touchpoint.
- Q: Who is the author of 'What Customers Crave'? A: The book is authored by Nicholas Webb.
- Q: When was 'What Customers Crave' published? A: It was published on October 13, 2016.
- Q: What are the key insights provided in the book? A: The book emphasizes the importance of knowing what customers love and hate, and offers tools for engaging effectively with different customer types.
- Q: How many pages does 'What Customers Crave' have? A: The book contains 256 pages.
- Q: What format is 'What Customers Crave' available in? A: It is available in hardcover format.
- Q: Is 'What Customers Crave' suitable for businesses of all sizes? A: Yes, the insights and strategies shared in the book can be applied by businesses of any size looking to improve customer engagement.
- Q: What are some strategies discussed in the book for improving customer experience? A: The book discusses using listening posts, Contact Point Innovation, and co-creating experiences with customers.
- Q: Does the book provide real-world examples? A: Yes, it is jam-packed with tools and examples that illustrate the concepts discussed.
- Q: What category does 'What Customers Crave' fall under? A: It falls under the category of Consumer Behavior.