What Customers Crave: How To Create Relevant And Memorable Experiences At Every Touchpoint

What Customers Crave: How To Create Relevant And Memorable Experiences At Every Touchpoint

SKU: SONG0814437818
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
15 days return policy
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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.

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All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com

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The Best Companies In The World Discover What Their Customers Desire And Then Deliver It In Memorable And Deeply Human Experiences. How Well Do You Know Your Customers?What Customers Crave Examines How The Hyperconnected Economy Is Radically Changing Consumer Expectations And Reveals What Companies Need To Do To Stay On Top. The Solution Rests On Two Simple Questions: What Do Your Customers Love? What Do They Hate? Find The Answers, And You'Re Well On Your Way To Success.Jampacked With Tools And Examples, What Customers Crave Helps You Reinvent How You Engage With Customers (Both Digitally And Nondigitally) And Gain Invaluable Insights Into Who They Are And What They Care About. Upon Reading, You Will Discover How To: Use Listening Posts And Contact Point Innovation To Refine Customer Types Engineer Experiences For Each Micromarket That Are Not Only Exceptional, But Relevant Connect Across The Five Most Important Touchpoints Cocreate With Your Customerswhen You Learn To Provide Your Customers With Exactly What They Want, They Not Only Buy They Come Back Again And Again...And Bring Their Friends. Learn What It Takes To Deliver What Your Customers Crave And Catapult Yourself To A New Level Of Sales And Retention!

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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