Title
What Patients Say, What Doctors Hear,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 3–5 business days
- Estimated Delivery: 6–10 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
Can refocusing conversations between doctors and their patients lead to better health?Despite modern medicines infatuation with hightech gadgetry, the single most powerful diagnostic tool is the doctorpatient conversation, which can uncover the lions share of illnesses. However, what patients say and what doctors hear are often two vastly different things.Patients, anxious to convey their symptoms, feel an urgency to make their case to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously.Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesnt have to be. Through the powerfully resonant human stories that Dr. Ofris writing is renowned for, she explores the highstakes world of doctorpatient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.