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Can refocusing conversations between doctors and their patients lead to better health?Despite modern medicines infatuation with hightech gadgetry, the single most powerful diagnostic tool is the doctorpatient conversation, which can uncover the lions share of illnesses. However, what patients say and what doctors hear are often two vastly different things.Patients, anxious to convey their symptoms, feel an urgency to make their case to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously.Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesnt have to be. Through the powerfully resonant human stories that Dr. Ofris writing is renowned for, she explores the highstakes world of doctorpatient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us.
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