Title
What Smart Trainers Know: The Secrets of Success from the World's Foremost Experts,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
Learn from the best of the best!Written by highly regarded experts in the fieldincluding Zane L.Berge, Jay A. Conger, Robert Hargrove, James M. Kouzes, JulieO'Mara, Barry Z. Posner, Fran Rees, William J. Rothwell, and EdgarH. ScheinWhat Smart Trainers Know offers you a comprehensiveguide to the HRD profession's most critical issues. In thirtyfiveminichapters (each of which can be read in approximately fifteenminutes) the book provides a handy resource for new practitionerswho want to develop a broad working knowledge of the field. Thebook also offers seasoned professionals the opportunity to examinethe latest thinking from a wide range of noted experts.Emphasizing practical applications of theory, this collectioncovers all the basic needs of HRD practitioners in five keycategories:* Strategic training and development* Employee and organizational development* Assessment and evaluation* Training and development design* Training and development methods"Whether you're new to training or a seasoned pro, looking fortheory or practical application or needing to be revitalized orreconfirmed, What Smart Trainers Know has been written by thebestofthebest to deliver what you need."Elaine Biech, ebb associates inc., and author, The Business ofConsulting
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.