What Smart Trainers Know: The Secrets of Success from the World's Foremost Experts,Used

What Smart Trainers Know: The Secrets of Success from the World's Foremost Experts,Used

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Learn from the best of the best!Written by highly regarded experts in the fieldincluding Zane L.Berge, Jay A. Conger, Robert Hargrove, James M. Kouzes, JulieO'Mara, Barry Z. Posner, Fran Rees, William J. Rothwell, and EdgarH. ScheinWhat Smart Trainers Know offers you a comprehensiveguide to the HRD profession's most critical issues. In thirtyfiveminichapters (each of which can be read in approximately fifteenminutes) the book provides a handy resource for new practitionerswho want to develop a broad working knowledge of the field. Thebook also offers seasoned professionals the opportunity to examinethe latest thinking from a wide range of noted experts.Emphasizing practical applications of theory, this collectioncovers all the basic needs of HRD practitioners in five keycategories:* Strategic training and development* Employee and organizational development* Assessment and evaluation* Training and development design* Training and development methods"Whether you're new to training or a seasoned pro, looking fortheory or practical application or needing to be revitalized orreconfirmed, What Smart Trainers Know has been written by thebestofthebest to deliver what you need."Elaine Biech, ebb associates inc., and author, The Business ofConsulting

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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We accept payments with :
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