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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Proven strategies for managing all types of media encounters!Awardwinning journalist and Fortune 500 consultant Jeff Ansell provides a howto guide for leaders, executives, and other professionals whose highvisibility requires frequent contact with the media. Drawing on nearly four decades of media experience, Ansell presents tested techniques for responding to challenging questions and delivering effective messages. In addition, he reveals lessons learned and pitfalls to avoid by referencing recent news events from around the world. Valuable features include: A behindthescenes look at how news is made Complete guidelines to creating compelling messages Specific messaging formulae for building trust when the news is bad Stepbystep strategies for managing hostile or relentless questions Insider tips on how to identify and handle misleading questionsAn essential resource for navigating both traditional and online media, this book prepares readers for even the most challenging media events.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.