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Whos Got Your Back: How to Design, Implement, Evaluate and Improve Your Business by Measuring and Engaging Human Performance,Used
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When businesses look to improve their performance, they usually look at profit margins, growth rates and measures like these. One very important factor that is often overlooked is performance.When performance isnt effectively measured, it is difficult to improve. Many organizations endure mediocre performance while having a preponderance of employees who are rate above average and excellent.Omar Khan and Alan Weiss, both worldrecognized consultants, provide, in Whos Got Your Back, the pragmatics for why measurement is important, what should be measured and how to do it accurately.Their concept is Whos Got Your Back. This concept, in their words: The people you monitor, develop, and coach protect you and the company through their skills. People who are committed, dont hide, dont shun responsibility, and who can be relied upon in good times and bad. We need to measure their work, observe their behavior, and reward them accordinglyThe objective of the exercise is business growth. A collateral benefit is happier employees and a more engaging, congenial working environment.
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