Winning The Service Game-used
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Winning The Service Game-used
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Tells How To Focus On Customer Needs And Expectations, Offers Advice On Managing Personal Contact With Customers, And Shows How To Create A Service Culture
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the size of 'Winning the Service Game'? A: The book measures six point five inches in length, one point twenty six inches in width, and nine point five inches in height.
- Q: How many pages are in 'Winning the Service Game'? A: The book contains three hundred twenty pages, providing a comprehensive look into customer service management.
- Q: What type of binding does 'Winning the Service Game' have? A: This book is bound in hardcover, ensuring durability and a professional appearance.
- Q: Who is the author of 'Winning the Service Game'? A: The author is Benjamin Schneider, known for his expertise in customer service and management.
- Q: What category does 'Winning the Service Game' fall under? A: The book is categorized under Total Quality Management, focusing on enhancing service quality.
- Q: How do I apply the concepts from 'Winning the Service Game'? A: Readers can implement the strategies by focusing on customer needs and fostering a service-oriented culture in their organization.
- Q: Is 'Winning the Service Game' suitable for beginners in customer service? A: Yes, the book is suitable for beginners, as it provides foundational insights and actionable advice for improving service.
- Q: What is the main focus of 'Winning the Service Game'? A: The book focuses on understanding customer expectations and creating a service culture that meets those needs.
- Q: How can 'Winning the Service Game' help improve my business? A: It offers practical advice on managing customer interactions and enhancing overall service quality.
- Q: What are the cleaning instructions for 'Winning the Service Game'? A: To keep the book in good condition, store it in a dry place and avoid exposing it to direct sunlight.
- Q: Is 'Winning the Service Game' safe for all age groups? A: Yes, the book is appropriate for a wide audience interested in service management, including students and professionals.
- Q: How should I store 'Winning the Service Game'? A: Store it upright on a bookshelf or flat on a surface to prevent bending or damage.
- Q: What if 'Winning the Service Game' arrives damaged? A: If the book arrives damaged, you can contact the seller for a replacement or return according to their policy.
- Q: Can 'Winning the Service Game' be used in training sessions? A: Yes, it can be an excellent resource for training sessions focused on improving customer service skills.
- Q: What makes 'Winning the Service Game' different from other management books? A: This book specifically emphasizes creating a service culture, which is often overlooked in traditional management literature.
- Q: Is there a warranty or return policy for 'Winning the Service Game'? A: Return policies may vary by seller; check the specific terms when purchasing.