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The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the handson resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledgerich firms, the authors experienced consultants with a track record of successexamine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge experience, intuition, and beliefs are the most valuable and the most difficult to manage. Applying the insights of 'Working Knowledge' is every manager's first step on that rewarding road to longterm success.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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