Title
Your Expectation,New
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Your Expectation is for everybody who wants to be successful in his or her professional and personal life. It will help to improve your rational skills in risk assessment, decisionmaking as well as the necessary emotional competencies to manage change, uncertainty and the interaction with others. Many stories and historical events highlight the various steps in the decisionmaking process and will inspire you to use seemingly irrelevant small events of every day's life to practice and further advance these skills and competences. Making an informed decision is not enough to make you meet your objective. A professional execution of your decisions is equally important. How can we best prepare for their execution. How do we learn to notice the many unexpected events, risks and opportunities, around us and how can we turn them into our advantage. Elisabeth Fry, Kublai Kahn, King Louis Xiv of France, George Scovell and the Duke of Wellington will provide the examples.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.