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ARTIFICIAL INTELLIGENCE AND SOFTWARE ENGINEERING Understanding the Promise of the Future The computer is a surprisingly seductive device. It tempts us with the promise of...
The numbers are alarming: More than 70 percent of newly hired senior executives leave their positions within the first two years. The reasons for this...
Delivering Topoftheline Customer Service Is Job #1 For Most Companies, An Important Factor In Keeping Profits High And Customers Coming Back. Customer Service Problems Can...
Delivering topoftheline customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can...
The Increased Advances In Information Technology, Financial Innovation, Deregulation, And Intensified Competition Has Resulted In The Vast Growth In Volume And Value Of Financial Transactions...
Does the very idea of putting together a budget cause you worry, fear, frustration? After reading Basics of Budgeting, you'll have a change of heart...
Leadership Development Is One Of The Most Critical Needs Of Any Organization. With Baby Boomers Starting To Retire, Where Will New Leaders Come From? How...
A collection of advice from customer service experts covers such topics as customer retention, service recovery, and providing customer service on the Internet
Ask those who have achieved their ultimate dreamwhether it's related to career, fortune, or fameand they will most likely tell you that something is still...
Ask those who have achieved their ultimate dreamwhether it's related to career, fortune, or fameand they will most likely tell you that something is still...
Blissful Data presents a practical new approach for storing and managing information for efficient access by all your organization's employees. The book allows you to...
According to Fortune magazine, online journals known as blogsshort for web logsare 'a force business can't afford to ignore.' With 9 million U.S. bloggers currently...
