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Defusing Hostile Customers Workbook (Third Edition2010): A SelfInstructional Workbook For Public Sector Employees,New Defusing Hostile Customers Workbook (Third Edition2010): A SelfInstructional Workbook For Public Sector Employees,New
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Defusing Hostile Customers Workbook (Third Edition2010): A SelfInstructional Workbook For...
CREATESPACE
Learn to: save time dealing with unreasonable customers reduce intensity of customer anger increase safety of employees and customers reduce stress related to angry customers...
$50.57 $75.86
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Defusing Hostile Customers Workbook (Third Edition2010): A SelfInstructional Workbook For Public Sector Employees,Used Defusing Hostile Customers Workbook (Third Edition2010): A SelfInstructional Workbook For Public Sector Employees,Used
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Defusing Hostile Customers Workbook (Third Edition2010): A SelfInstructional Workbook For...
CREATESPACE
Learn to: save time dealing with unreasonable customers reduce intensity of customer anger increase safety of employees and customers reduce stress related to angry customers...
$17.98 $25.69
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How to Manage Performance : 24 Lessons for Improving Performance (The McGrawHill Professional Education Series),New How to Manage Performance : 24 Lessons for Improving Performance (The McGrawHill Professional Education Series),New
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How to Manage Performance : 24 Lessons for Improving Performance...
McGraw-Hill Education
These quick reads, based on McGrawHill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main...
$29.94 $42.77
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How to Manage Performance : 24 Lessons for Improving Performance (The McGrawHill Professional Education Series),Used How to Manage Performance : 24 Lessons for Improving Performance (The McGrawHill Professional Education Series),Used
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How to Manage Performance : 24 Lessons for Improving Performance...
McGraw-Hill Education
These quick reads, based on McGrawHill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main...
$11.27 $16.10
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If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress,Used If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress,Used
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If It Wasn't For The Customers I'd Really Like This...
Createspace Independent Publishing Platform
Are you bedeviled by your difficult customer? Are angry or emotional customers taking out their fears and frustrations on you? Do you find yourself 'taking...
$9.00 $12.86
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Mistakes I Made at Work: 25 Influential Women Reflect on What They Got Out of Getting It Wrong,Used Mistakes I Made at Work: 25 Influential Women Reflect on What They Got Out of Getting It Wrong,Used
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Mistakes I Made at Work: 25 Influential Women Reflect on...
Plume
Highachieving women share their worst mistakes at workand how learning from them paved the way to success.Named by Fast Company as a "Top 10 Book...
$7.86 $11.23
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Optimal Responsiveness: How Therapists Heal Their Patients,New Optimal Responsiveness: How Therapists Heal Their Patients,New
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Optimal Responsiveness: How Therapists Heal Their Patients,New
Jason Aronson, Inc.
A new generation of dynamic therapists is taking a fresh look at what actually heals the patient. In contrast to the classical vision, whose essential...
$64.56 $92.23
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Optimal Responsiveness: How Therapists Heal Their Patients,Used Optimal Responsiveness: How Therapists Heal Their Patients,Used
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Optimal Responsiveness: How Therapists Heal Their Patients,Used
Jason Aronson, Inc.
A new generation of dynamic therapists is taking a fresh look at what actually heals the patient. In contrast to the classical vision, whose essential...
$15.40 $22.00
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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series),New Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series),New
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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series),New
McGraw-Hill Education
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: 'The customer is always right.' But lets face itsometimes...
$24.16 $34.51
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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series),Used Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series),Used
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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series),Used
McGraw-Hill Education
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: 'The customer is always right.' But lets face itsometimes...
$8.88 $12.69
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The Complete Book Of Perfect Phrases For Highperforming Sales Professionals (Perfect Phrases Series) The Complete Book Of Perfect Phrases For Highperforming Sales Professionals (Perfect Phrases Series)
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The Complete Book Of Perfect Phrases For Highperforming Sales Professionals...
McGraw-Hill Education
The Right Phrase forEvery Sales SituationA powerful command of words is the number one requirement for succeeding in the field of sales. Whether youre coldcalling...
$29.41 $42.01
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The Power of Specificity in Psychotherapy: When Therapy Works and When It Doesn't,Used The Power of Specificity in Psychotherapy: When Therapy Works and When It Doesn't,Used
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The Power of Specificity in Psychotherapy: When Therapy Works and...
Jason Aronson, Inc.
In The Power of Specificity in Psychotherapy: When Therapy WorksAnd When It Doesn't Howard Bacal presents specificity theory, a contemporary process theory of psychotherapy that...
$82.69 $118.13
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Theories of Object Relations: Bridges to Self Psychology,Used Theories of Object Relations: Bridges to Self Psychology,Used
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Theories of Object Relations: Bridges to Self Psychology,Used
Columbia University Press
Theories of Object Relations: Bridges to Self Psychology discusses the work of the major American and British contributors to object relations theory, focusing on the...
$12.25 $17.50
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