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The link between motivation and performance is a truly powerful one. In successful call centers, youll find leaders who understand how to energize and inspire...
Call Center Professionals Continue To Grow In Stature As The Call Centers Value Contribution Is Heightened Within Organizations. As Call Centers Handle Increasingly Complex Transactions...
The ICMI study guide series begins with this important topic people management. The Call Center People Management Handbook and Study Guide covers competencies related to...
Career Management & Work/Life Integration: Using SelfAssessment to Navigate Contemporary Careers is a comprehensive, easytofollow guide to managing contemporary careers. Although grounded in theory, the...
Students will lose themselves in a maze of over 45 caves devoted to the religion of Buddhism. Curious minds will discover where these amazing structures...
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