The study contributes in the modelling of inflation in Malawi by including external shocks variables which have been ignored by most previous studies. Using the...
The book deals with dynamic health monitoring of micro turning process using a combination of methodologies which ensures accuracy of the process, prevention of tool...
With people spending most of their time indoors, an ever increasing demand for energy savings has placed the advantages on access of renewable energy sources....
Liquid crystals are known for their fascinating optical properties. This work describes the experiments on light scattering and theoretical calculations on nonlinear optics in liquid...
In the next years, several offshore wind farms will be installed all over Europe. Due to the technologic advantages that voltagesource converters have when compared...
A general dynamic model for continuous EPDM polymerization in which crosslinking and gel formation are attributable to reactions between pendant double bonds has been developed....
Cable shovel excavation in the Athabasca oil sands is vital given the insitu excavation of formation. Random occurrence of boulders in the oil sands formation...
The effect of deterioration on resale value is examined in this study. Previous works on machinery replacement placed emphasis on the maximization of total maintenance...
The problem of dynamic joint distribution estimation is very important from both theoretical and practical points of view: econometricians would be interested in developing new...
Signaturebased detection is the most widely used technique for Intrusion Detection Systems (IDS). One of the major challenges of signaturebased IDS is how to keep...
One of the inherent modeling problems in structural engineering is creep of quasibrittle materials (e.g., concrete and masonry). The creep strain represents the noninstantaneous strain...
The impact of wind power generation to enhance the power system security level following a line contingency has been investigated in this book.The optimal power...
Degradation of vegetation and soil resources has for long been observed to be accompanied by frequent drought episodes in Northern Ethiopia. Other locations of the...
This monograph covers the following topics: 1 Log Derived Saturation Functions For Giant Carbonate Reservoirs in the Middle East. 2 Improved Method for Compositional Modeling...
Cloud computing employs ondemand resource provisioning to applications that share the computing infrastructures to increase the resource utilization and thus reduce the cost. Due to...
There are about 50,000 old dams all over the world operating over 50 years (Jia, 2010). Concrete dams are generally massive structures retaining huge volume...
For future generation distributed systems to be truly pervasive, they must incorporate, ideally, every networked service and resource. With the notion of resource constantly shifting...
Ansys is a finite element computer program capable of performing static, dynamic, heat transfer, fluid flow, and electromagnetism analyses. Ansys is a very powerful and...
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Services sector has become important for many economies in the world and very important particularly for India. And the growth of the Indian economy lies...
Customer Relationship Management is a strategy for managing a companys interactions with customers, clients and sales prospectsis useful in building relationship between service provider and...
Technological improvements are responsible for majority of innovations in banking over past few decades. It started with introduction of personal computers and came a long...
Customer Relationship Marketing in Indian Steel Industry This book will help students and practitioners to understand the complex issues that marketing professionals deal with on...
The creation and development of customer relationship has become a strong marketing tool for most suppliers in the current business world. In addition, the development...
Ghanaian banking industry has undergone many changes in terms of service delivery with the aim of improving the quality of customer service. The past few...
The retail banking sector is undergoing wide sweeping changes due to heightened competition and the initiation of modern technology. Now the customers have become more...
This book is an important initial step in highlighting the significance of customer satisfaction in Ethiopian banking industry. The Book enables the banking marketers to...
Among the various fields of management, marketing is perhaps the most ambitious and interesting one. Since long time marketing have evolved from being production oriented...
Determining Customer Satisfaction has been a paradox since long. This book is an effort to explore the determinants of customer satisfaction for automobile industry using...
More and more companies in the building sector are starting to realize the importance of using customer satisfaction as a tool to enhance their competitive...
Recently there has been an increase in the emphasis on government agencies to ensure total customer satisfaction while delivering services to stakeholders.The demand for government...
This book focuses on the effects of ICT service delivery on customer satisfaction at Kenya Power and Lighting Company (KPLC), Eldoret, Kenya. It discusses perceived...
The book entitled Customer services and satisfaction in banking sector: an empirical study on Indian context will be a very useful book for the researchers,...
The book discusses customer loyalty and what incentives are used to motivate customer loyalty in the nakumatt stores, within Kenya. We find that depending on...
According to this study findings demographic characteristic variables were strongly Vassociated with adoption of ATM. Younger users are easy to adopt new technology than elders,...
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