How can a principal's servant leadership contribute to a positive school climate that will increase student achievement? Through her research, Lambert identifies the relationships between...
Industrial services are becoming a fundamental competitive pillar for technology providers. They enable differentiation strategies that are the source of sustainable advantage for suppliers. On...
The study is focused on the transformation of service channels in retail banking among consumers in Klang Valley. It investigated whether the consumer behavioural factors...
This book has taken a lot of concern over the plight of Nigerian citizens on the falling standard of primary education and prevailing poor condition...
Vehicles are a perfect frame for providing many novel services. However, a suitable onboard hardware and software support compliant with market and user demands is...
During the last 20 years ITIL (IT Infrastructure Library) has been evolving with the latest version published in 2007. Incident Management and Problem Management are...
In research on customer satisfaction, quality of service has often been mentioned as animportant determinant. This study assesses the relationship between perceived servicequality and customer...
Over the last decades open hypermedia systems become one of the well known systems for knowledge discovery and management. The First Edition of Omer Mohamed,...
This book addresses the issues of information integration . It provides an architectural framework for service oriented information integration using the new information strategy information...
Over the last decade the telecommunications domain has gone through historical changes. The evolution of networks, technologies and telecommunications vision has experienced rapid changes. Mobility...
This study appraised service quality delivery in real estate agency and examined the factors affecting the provision of quality service in Lagos metropolis with a...
The study sought to provide a comprehensive evaluation of service quality dimensions in the retail banking sector of Zimbabwe. Overall, the findings were consistent with...
This study is the first comprehensive work in the literature to investigate service quality dimensions in the contexts of retail/business customers of traditional and Islamic...
This study gives an overview of service quality among two groups of staff, on and offthejob trained employees in Iran's hotels. It investigates causes of...
Quality issues & challenges in hotels. The literature review indicates that the quality of service is a major issue for hotel businesses and has strategic...
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Ontology matching is a challenging problem in many applications, and is a major issue for interoperability in information systems. It aims to find semantic correspondences...
An Ontologybased Elearning Management system using Topic Maps (TMs) can tackle problems that learning object (LO) systems are facing: less orientation, poor narrative flow, poor...
In the current arena, rapid changes are required to address dynamic patient's treatment process needs according needs according to the patient's demand in the healthcare...
This book embraces several aspects of Data Integration, focusing on semantic heterogeneity. A first step toward solving the problem of semantic heterogeneity is to formally...
The open access movement was based on a realization that traditional subscription based publishing model unnecessarily restricts access to research results, in a field which...
The textbook of Open Channel Hydraulics for Engineers, also called Applied Hydraulics, emphasizes the dynamics of the openchannel flow, by attempting to provide a complete...
At the time this research was conducted, OLSETs English in Action (EIA) programme worked with large numbers of foundation phase learners and teachers in seven...
This work provides a complex study of a control systems design and makes a proposal for generalized open motion control architecture for humanoids. It tries...
This book is not only meant for the people having the knowledge of Scheduling but is also beneficial for Operations Research fraternity, Industrial units like...
To fulfill the objectives of data warehouse, a number of frontend tools and backend tools are required. Frontend tools include analysis, OLAP queries, reporting, data...
This book summarizes Zhensheng Xie's previous research regarding the relationships between company involvement, governance, effectiveness in Open Source Software Foundation (OSSF). Key findings in the...
The incidence of fracture involving the mandibular condyle varies throughout the literature and is influenced by factors such as age, geographic location, and socioeconomic level...
The present study reveals that coal mining authorities have used deliberate, coercive and deceitful strategies for land acquisition and evacuation of people from their locality....
To provide for social, emotional, and behavioural needs in inclusive classroom, teachers may adopt a therapeutic role. This research examines whether participants indeed adopt a...
The current study explores the development of the Bulgarian child maltreatment discourses that emerged in the public domain after the fall of Communism in 1989....
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