What to Say to a Porcupine uses the format of Aesops fables to illustrate fundamental principles of customer service in a quick and lighthearted way.What...
If you want to fix your rebellious and disrespectful child, you need to start by fixing yourself.Are your kids pummeling you with demands and bossing...
At the highest level of any pursuit, the final outcome is not determined by a difference in skill, talent, or physical preparedness. When the pressure...
Packed with insights from extraordinary women who have climbed the corporate ladderincluding former McDonalds president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pioneer Liz...
Packed with insights from extraordinary women who have climbed the corporate ladderincluding former McDonalds president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pioneer Liz...
For every prospective homebuyer there is a unique financial situation. Some may have past or current credit issues, others lack cashonhand for a down payment,...
Controversial And Exhaustively Researched, Gender Expert Warren Farrell'S Latest Book Why Men Earn More Takes As Its Stunning Argument The Idea That Biasbased Unequal Pay...
Do your company and employees have the necessary 'IQ' not only to withstand a crisis but also come through it with strength and confidence?Like many...
This Revised, Expanded Bestseller Is A Powerful New Tool Kit For The 21St Century.The Book That Crowned The Quality Revolution (With Over 100,000 Copies Sold...
This revised, expanded bestseller is a powerful new tool kit for the 21st century.The book that crowned the quality revolution (with over 100,000 copies sold...
This revised, expanded bestseller is a powerful new tool kit for the 21st century.The book that crowned the quality revolution (with over 100,000 copies sold...
Product Excellence Is No Longer Enough To Sustain Market Dominance. Manufacturers In Every Industry Have Long Known That There Is Simply No Competitive Advantage In...
Product excellence is no longer enough to sustain market dominance. Manufacturers in every industry have long known that there is simply no competitive advantage in...
Anyone who wants to succeed in the workplace needs to present ideas clearly, persuasively . . . and in writing. But until now, businesswriting books...
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"name":"shop_pay","wallet_params":{"shopId":73758048501,"merchantName":"Ergodebooks","personalized":true}},{"name":"amazon_pay","wallet_params":{"checkoutLanguage":"en_US","ledgerCurrency":"USD","placement":"Cart","sandbox":false,"merchantId":"A1G1ZY975O1T6J","productType":"PayAndShip","design":"C0002"}},{"name":"paypal","wallet_params":{"shopId":73758048501,"countryCode":"US","merchantName":"Ergodebooks","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":null,"requiresBillingAgreement":false,"merchantId":"TFGLCKQ7YEVTA","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=en_US\u0026client-id=AfUEYT7nO4BwZQERn9Vym5TbHAG08ptiKa9gm8OARBYgoqiAJIjllRjeIMI4g294KAH1JdTnkzubt1fr\u0026merchant-id=TFGLCKQ7YEVTA\u0026intent=authorize"}}]" access-token="c0f52a66b386e9fa5c0ab4c2febc737c" buyer-country="US" buyer-locale="en" buyer-currency="USD" shop-id="73758048501" cart-id="ea80eeec2016536369eeebeb0ed11da5" enabled-flags="["1b55bc27","2d75a54c"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true"> One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>
Stay in the know
Subscribe to our newsletter and stay updated on latest offers, discounts and events near you.
What to Say to a Porcupine uses the format of Aesops fables to illustrate fundamental principles of customer service in a quick and lighthearted way.What...
If you want to fix your rebellious and disrespectful child, you need to start by fixing yourself.Are your kids pummeling you with demands and bossing...
At the highest level of any pursuit, the final outcome is not determined by a difference in skill, talent, or physical preparedness. When the pressure...
Packed with insights from extraordinary women who have climbed the corporate ladderincluding former McDonalds president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pioneer Liz...
Packed with insights from extraordinary women who have climbed the corporate ladderincluding former McDonalds president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pioneer Liz...
For every prospective homebuyer there is a unique financial situation. Some may have past or current credit issues, others lack cashonhand for a down payment,...
Controversial And Exhaustively Researched, Gender Expert Warren Farrell'S Latest Book Why Men Earn More Takes As Its Stunning Argument The Idea That Biasbased Unequal Pay...
Do your company and employees have the necessary 'IQ' not only to withstand a crisis but also come through it with strength and confidence?Like many...
This Revised, Expanded Bestseller Is A Powerful New Tool Kit For The 21St Century.The Book That Crowned The Quality Revolution (With Over 100,000 Copies Sold...
This revised, expanded bestseller is a powerful new tool kit for the 21st century.The book that crowned the quality revolution (with over 100,000 copies sold...
This revised, expanded bestseller is a powerful new tool kit for the 21st century.The book that crowned the quality revolution (with over 100,000 copies sold...
Product Excellence Is No Longer Enough To Sustain Market Dominance. Manufacturers In Every Industry Have Long Known That There Is Simply No Competitive Advantage In...
Product excellence is no longer enough to sustain market dominance. Manufacturers in every industry have long known that there is simply no competitive advantage in...
Anyone who wants to succeed in the workplace needs to present ideas clearly, persuasively . . . and in writing. But until now, businesswriting books...
Sale price$22.73Regular price$32.47
Quantity
Add to cart
Recently viewed products
Choosing a selection results in a full page refresh.